A $500 signing bonus*, FREE parking, company-match retirement plan, generous insurance benefits and other terrific team member friendly perks will make you feel right at home here at one of Pittsburgh's "Best Places to Work" - the Dollar Energy Fund! No selling is required because you’ll be helping folks in the region and beyond get valuable assistance with a program that supported nearly 40,000 households last year alone. You’ll be doing good work here and working for an organization that has been named a "Best Places to Work" in Pittsburgh winner many times.
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You MUST have some call center/customer service experience because this position is responsible for handling customer questions, taking inbound calls, making outbound calls and completing applications over the phone, which requires an individual with a big heart and outstanding customer service skills.
Background checks and drug screening are required.
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Work for a great organization!
Essential Duties and Responsibilities:
  • Taking and making calls from/to customers, assisting with applications, questions and resolving problems
  • Being detailed in completing all administrative functions
  • Managing difficult or emotional customer situations
  • Responding promptly to customer needs and soliciting customer feedback to improve service
  • Data entry and maintenance of customer accounts on the computer systems
Education and Work Experience Requirements
  • High school diploma or (GED)
  • 1 year of related experience and/or training; or equivalent combination of education and experience
  • Knowledge of Microsoft Office Applications​

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Benefits and Perks Galore!
  • * A $500 travel savings voucher for your personal use - good at over 400,000 hotels world wide and major rental car companies (you must complete training and our 90 day preliminary program to qualify)
  • 10 Paid Vacation Days and your Birthday
  • Company matching retirement program
  • Paid Life and Disability Insurance coverage
  • Medical, Dental and Vision Insurance paid at 70%
  • 40 Hours of paid Sick Leave
  • ​Casual dress code
  • Service Award Programs with additional bonuses and advancement

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